Privacy Policy
Last updated: June 20, 2025
This Privacy Policy explains how we collect, use, and disclose Your personal information when You use our Service, and informs You about Your privacy rights and legal protections. By using the Service, You agree to this Privacy Policy.
Interpretation and Definitions
Interpretation
Terms with initial capital letters have meanings defined below, whether in singular or plural form.
Definitions
Account: Your unique account to access our Service
Affiliate: Entities under common control with the Company (ownership of 50% or more)
Company: CITY HOUSEKEEPING LONDON LTD, 167 – 169 Great Portland Street, London, W1W 5PF
Cookies: Small files placed on Your device containing browsing history or similar details
Country: United Kingdom
Device: Any device accessing the Service (computer, phone, tablet)
Personal Data: Information identifying an individual
Service: Our Website
Service Provider: Third parties processing data on behalf of the Company
Third-party Social Media Service: Platforms used to log in or create an account
Usage Data: Automatically collected data (e.g., IP address, browser info, page visits)
Website: www.cityhousekeeping.com
You: The individual or entity using the Service
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data: We may collect:
- Email address
- First and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data: Collected automatically when You use the Service, including:
- IP address
- Browser type/version
- Pages visited
- Time and date of visit
- Time spent on pages
- Device identifiers
We also collect mobile device information and browser data when accessing via mobile.
Third-Party Social Media Services
If You register using Google, Facebook, Instagram, Twitter, or LinkedIn, we may access Personal Data from these platforms, including name, email, activities, and contacts. You can choose to provide additional information, which we handle according to this Privacy Policy.
Tracking Technologies and Cookies
We use Cookies, beacons, tags, and scripts to improve and analyze the Service.
Types of Cookies Used:
Necessary / Essential Cookies: Session Cookies ensuring functionality and security
Cookies Policy / Notice Acceptance Cookies: Persistent Cookies tracking Cookie consent
Functionality Cookies: Persistent Cookies remembering preferences (e.g., login, language)
You can disable Cookies via browser settings, but this may impact Service functionality.
Use of Your Personal Data
We may use Your data to:
- Provide, maintain, and monitor the Service
- Manage Your Account
- Fulfill purchase contracts
- Contact You via email, phone, SMS, or notifications
- Provide news, offers, and information about similar services
- Handle Your requests
- Conduct business transfers (mergers, sales)
- Analyze data and improve the Service
Data Sharing Situations:
- With Service Providers (analytics, communication)
- During business transfers (mergers, sales)
- With Affiliates (parent/subsidiary companies)
- With business partners (promotions)
- With other users (if You share information publicly)
- With Your consent
Retention of Your Personal Data
We retain Personal Data as long as needed for legal or service-related purposes. Usage Data is retained for analysis or legal obligations.
Transfer of Your Personal Data
Your data may be transferred to countries with different data protection laws. We ensure adequate safeguards for such transfers.
Delete Your Personal Data
You can delete or request deletion of Your Personal Data:
- Via Your Account settings
- By contacting us
We may retain certain data if legally required.
Disclosure of Your Personal Data
We may disclose Personal Data:
- In business transfers (mergers, sales)
- To comply with legal obligations or requests from authorities
- To protect rights, investigate misconduct, or ensure safety
- To prevent legal liabilities
Security of Your Personal Data
We implement security measures, but cannot guarantee absolute protection over internet transmissions or electronic storage.
Children’s Privacy
We do not knowingly collect data from individuals under 13. If aware of such data collection, please contact us; we will delete the information.
Links to Other Websites
We are not responsible for third-party websites linked from our Service. Review their Privacy Policies before use.
Changes to This Privacy Policy
We may update this Privacy Policy and will notify You via email or Service notice. The “Last updated” date will reflect changes.
Contact Us
For questions about this Privacy Policy:
Email: Info@cityhousekeeping.com
Website: www.cityhousekeeping.com